1. Order Processing:

• Orders are typically  processed within 1 – 2 weeks.  Custom orders may take longer.
• Confirmation emails will be sent upon order placement and shipment.

2. Shipping Methods:

• We offer various shipping options, including standard ground, expedited.
• Choose your preferred shipping method at checkout.

3. Shipping Locations:

• We ship worldwide.

4. Tracking Your Order:

• Once your order has shipped, you will receive a tracking number via email.

5. Delivery Times:

• Standard Shipping: Typically delivers within 5-7 business days.
• Expedited Shipping: Typically delivers within 2-3 business days.

6. Handling Damages:

• Inspect your package upon receipt. If you notice any damage, please contact us immediately with photos of the damaged item and packaging.
• Claims for damaged items must be reported within 48 hours of delivery.

7. Returns and Exchanges:

• If you need to return or exchange your item, please contact us for assistance.  Returns are handled on a case by case basis and restocking fees may apply.